Novel Coronavirus Update

April 1, 2020

Coronavirus Update - 1 April 2020

From Monday 30th March, our doctors will shift to delivering consults predominantly via telephone. Our doctors can perform a large proportion of routine care via the phone. These measures are in place for your safety. We may delay some routine preventative health care, including skin checks, routine pap smears, chronic disease care plans, and routine physical examinations until risks associated with the COVID-19 pandemic pass.
Book an appointment online for a telephone consult with a GP doctor. In most cases, telephone consults during the pandemic will be bulk-billed. 
At this time, our doctors will only examine patients face-to-face if required. In this case, the doctor will arrange for an appointment to be scheduled for you following your telephone assessment. For unwell patients, please ring the doorbell upon arrival at the clinic, or call us before coming. For well patients, you will be screened upon arrival. While this precaution might appear extreme, it further adds to your safety.
Testing for COVID-19 is strictly limited to people who fit the criteria set by the Australian Government. If you have cold or flu symptoms, please stay home until you have been well for at least 48 hours. If you need advice, please speak with our reception staff on 8232 7372 or book a consult with a doctor via telephone.
Call 000 if you need urgent medical assistance.

Current COVID-19 Health Alert

For Current Status please visit:

Call 000 if you need urgent medical help.

For more information, please go to or call the Department of Health and Human Service’s dedicated coronavirus hotline on 1800 675 398.


如果你在近期的两周从国外回来或者你有发烧(≥38°C), 咳嗽,喉咙疼痛或者呼吸困难,请你尽早跟我们预约和跟我们说你的旅行历史和症状。

联系’000’ , 如果你需要紧急医疗救助。

如果你需要更多咨询,请到以下链接或着致电卫生和民政服务部冠状病毒热线 1800 675 398.

What is Coronavirus?

Coronavirus (COVID-19) is a respiratory illness caused by a new virus. Symptoms range from a mild cough to pneumonia. Some people recover easily, others may get very sick very quickly. There is evidence that it spreads from person to person. Good hygiene can prevent infection.

Symptoms can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. People with coronavirus may experience:

  • fever
  • flu-like symptoms such as coughing, sore throat and fatigue
  • shortness of breath

Coronavirus Symptoms

Read more about protective measures against coronavirus on the World Health Organization website.

For more information, contact the Coronavirus Health Information line on 1800 020 080 or go to