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healthdirect Helpline Australia

24/7 health advice
September 15, 2014

healthdirect offers all Australians free access to health advice and information over the phone, 24 hours a day on 1800 022 222. Callers will talk directly to a Registered Nurse who can provide information about health issues to help you manage your condition.

healthdirect's Carlo Leonessa said, “In the past 12 months the healthdirect helpline has assisted 115,000 South Australians to decide what was the best course of action for themselves or a loved one. Generally we find that the majority of those calls occur in the after-hours period when their regular GP is not available and they need health advice.” Common reasons for calling healthdirect include vomiting and diarrhoea in a child, coughs and colds in a child, abdominal pain and questions relating to medication.

Please note that healthdirect only provides information about health conditions, and is unable to diagnose or treat your condition. Therefore, it does not replace the need for a doctor. Globe Medical suggests that our patients consider calling healthdirect if they would like additional information about a health issue, that may not warrant a trip to the doctor.

Additional information:

  • You should not call healthdirect in an emergency, or if you have a health condition that may required diagnosis and treatment by a doctor

  • healthdirect is available 24 hours a day and 7 days a week including all public holidays on 1800 022 222

  • healthdirect may direct you to local health services if required

  • healthdirect is a national service, however, calls from Victoria and Queensland will be transferred to their respective nurse triage services.

  • Calls from landlines are free, but mobile call charges may apply