When making your appointment, let us know...

• The number of people attending and whether any attendees are under 12 years old
• Brief trip details including destinations, style of accommodation and planned activities
• Whether you have any special requirements, e.g. wheelchair lift access, interpreter etc.

What to bring to your appointment...

• Any past vaccination records available to you
• Details of your trip itinerary
• Names of any medications you take regularly or intermittently
• Your Medicare Card and those of family members attending

When with the doctor...

• Inform your doctor at the very beginning of appointment if you:
  
  
  • Have any allergies e.g. eggs, antibiotics, mercury etc
  • Are pregnant
  • Have been unwell in the last 48 to 72 hours
  • Suffer from any medical problems which affect immunity e.g. leukaemia, HIV etc
  • Are on any medications which might cause immunosuppression e.g. prednisolone
  • Suffer from any bleeding disorders
  • Have history of fainting when receiving vaccination
  
  
• Ask the doctor to clarify for you anything which is unclear
• Raise any questions you may have for the doctor

When making your appointment, let us know...

• If you are a new patient or an existing patient at our clinic
• If you have Medicare, OSHC, travel insurance or none of these
• The general nature of your appointment (e.g. feel sick, men's health, Pap Smear etc)
• If you wish to see a specific doctor, if so, please name the doctor or please indicate if you have a preference to seeing a male or female doctor
• Whether you would like the doctor to help you with a single health issue or multiple health issues
• Whether you have any special requirements e.g. wheelchair lift access, interpreter etc.

What to bring to your appointment...

• Your Medicare Card or OSHC Member Card
• If with Medicare - A card linked to a Savings or Cheque account (see Medicare Easyclaim)
• Names of any medications you take regularly or intermittently
• If you are a new patient, any past vaccination records available to you
• If you would like any records transferred to our clinic, contact details of the GP and/ or specialist

Upon arriving at the clinic...

• Let us know your name and the time of your appointment
• If it's your first visit to our clinic, you will be asked to complete a Patient Registration Form

When with the doctor...

• Inform your doctor at the very beginning of appointment if you:
  
  
  • Have any allergies e.g. eggs, antibiotics, mercury etc
  • Are pregnant
  • Have been unwell in the last 48 to 72 hours
  • Suffer from any medical problems which affect immunity e.g. leukaemia, HIV etc
  • Are on any medications which might cause immunosuppression e.g. prednisolone
  • Suffer from any bleeding disorders
  • Have history of fainting when receiving vaccination
  
  

• At the beginning of the appointment, be specific about:
  
  
  • Symptoms you have been suffering
  • Other issues you feel might be relevant (e.g. stress, anxiety, relationship difficulties etc)
  
  

• Ask the doctor to clarify for you anything which is unclear
• Raise any questions you may have for the doctor

When making your appointment, let us know

• If you are a new patient or an existing patient
• Whether you have OSHC or Medicare
• The general nature of your appointment (e.g. feel sick, men’s health, Pap Smear etc)
• If you wish to see a specific doctor, if so, please name the doctor or please indicate if you have a preference to seeing a male or female doctor
• Whether you would like the doctor to help you with a single health issue or multiple health issues
• Whether you have any special requirements e.g. wheelchair lift access, interpreter etc.

What to bring to your appointment...

• Your OSHC Card or Medicare Card
• An alternative form of ID (e.g. Drivers License, credit card etc)
• If with Medicare - A card linked to a Savings or Cheque account (see Medicare Easyclaim)
• Names of any medications you take regularly or intermittently
• If you are a new patient, any past vaccination records available to you
• If you would like any records transferred to our clinic, contact details of the GP and/ or specialist

Upon arriving at the clinic…

• Let us know your name and the time of your appointment
• Display your OSHC Card or Medicare Card to one of our receptionists
• If it’s your first visit to our clinic, you will be asked to complete a Patient Registration Form

When with the doctor…

• Inform your doctor at the very beginning of appointment if you:
  
  
  • Have any allergies e.g. eggs, antibiotics, mercury etc
  • Are pregnant
  • Have been unwell in the last 48 to 72 hours
  • Suffer from any medical problems which affect immunity e.g. leukaemia, HIV etc
  • Are on any medications which might cause immunosuppression e.g. prednisolone
  • Suffer from any bleeding disorders
  • Have history of fainting when receiving vaccination
  
  
• At the beginning of the appointment, be specific about:
  
  
  • Symptoms you have been suffering
  • Other issues you feel might be relevant (e.g. stress, anxiety, relationship difficulties etc)
  
  
• Ask the doctor to clarify for you anything which is unclear
• Raise any questions you may have for the doctor

When making your appointment, let us know...

• If you are a new patient or an existing patient
• The name of your organisation and whether a corporate account currently exists with us
• The nature of your appointment (e.g. medical assessment, travel vaccinations, skin check etc)
• If you wish to see a specific doctor, if so, please name the doctor or please indicate if you have a preference to seeing a male or female doctor
• Whether you have any special requirements e.g. wheelchair lift access, interpreter etc.

What to bring to your appointment...

• Identification (e.g. Drivers License, Medicare Card etc)
• Names of any medications you take regularly or intermittently
• If you are a new patient, any past vaccination records available to you
• If you would like any records transferred to our clinic, contact details of the GP and/ or specialist
• Any other relevant documentation (e.g. Medical Assessment Form) with any sections regarding 'Patient / Applicant to Complete', completed prior to arriving at the clinic so as to avoid time delays

Upon arriving at the clinic…

• Let us know your name and the time of your appointment
• Display your identification and let us know which organisation you are from
• If a company account does not exist with us, please provide us with relevant contact details, so we can send an account to the appropriate organisation, department and person
• If it’s your first visit to our clinic, you will be asked to complete a Patient Registration Form

When with the doctor...

• Inform your doctor at the very beginning of appointment if you:
  
  
  • Have any allergies e.g. eggs, antibiotics, mercury etc
  • Are pregnant
  • Have been unwell in the last 48 to 72 hours
  • Suffer from any medical problems which affect immunity e.g. leukaemia, HIV etc
  • Are on any medications which might cause immunosuppression e.g. prednisolone
  • Suffer from any bleeding disorders
  • Have history of fainting when receiving vaccination
  
  
• At the beginning of the appointment, be specific about:
  
  
  • Any medications you are currently taking and medical conditions you suffer from
  • Other issues you feel might be relevant (e.g. stress, anxiety, relationship difficulties etc)
  
  
• Ask the doctor to clarify for you anything which is unclear
• Raise any questions you may have for the doctor

When making your appointment, let us know...

• If you are a new patient or an existing patient
• The nature of your appointment (e.g. comprehensive skin check, skin condition etc)
• Whether you have any special requirements e.g. wheelchair lift access, interpreter etc.

What to bring to your appointment...

• Your Medicare Card or OSHC Card
• If with Medicare - A card linked to a Savings or Cheque account (see Medicare Easyclaim)
• Names of any medications you take regularly or intermittently
• If you are a new patient, any past vaccination records available to you
• If you would like any records transferred to our clinic, contact details of the GP and/ or specialist

Upon arriving at the clinic...

• Let us know your name and the time of your appointment
• If it’s your first visit to our clinic, you will be asked to complete a Patient Registration Form

When with the doctor...

• At the beginning of the appointment:
  
  
  • Point out any skin areas which you are concerned about
  • Let the doctor know when you last had your skin checked
  
  
• Ask the doctor to clarify for you anything which is unclear
• Raise any questions you may have for the doctor

When making your appointment, let us know...

• If you are a new patient or an existing patient
• Whether you have Medicare or OSHC
• Whether you are:
  
  
  • Seeking a referral from GP to see a psychologist; or
  • Already have a referral from a GP to see a psychologist; or
  • Do not require a referral and instead seeking private appointment
  
  
• If you wish to see a specific psychologist or mental health counsellor, if so, please name him/ her
• Whether you have any special requirements e.g. wheelchair lift access, interpreter etc.

What to bring to your appointment...

• Your Medicare Card or OSHC Card
• If with Medicare - A card linked to a Savings or Cheque account (see Medicare Easyclaim)
• Details of your membership with a private health fund (if applicable)
• Names of any medications you take regularly or intermittently
• If you would like any records transferred to our clinic, contact details of the GP and/ or specialist

Upon arriving at the clinic...

• Let us know your name and appointment time
• Display your Medicare Card or OSHC Card
• If it’s your first visit to our clinic, you will be asked to complete a Patient Registration Form

When with the doctor for a referral...

• At the beginning of the appointment, be honest and open about:
  
  
  • Your current problems and how they are making you feel
  • Other issues you feel might be relevant (e.g. stress, anxiety, relationship difficulties etc)
  
  
• Ask the doctor to clarify for you anything which is unclear
• Raise any questions you may have for the doctor

When with the psychologist or mental health counsellor...

• Throughout your time with the psychologist, try your best to be honest and open about:
  
  
  • Your current problems and how they are making you feel
  • Other issues you feel might be relevant (e.g. stress, anxiety, relationship difficulties etc)
  • Improvements you'd like to see in your life
  • Areas where you believe our psychologist may be able to assist you
  
  
• Ask the psychologist or mental health counsellor to clarify for you anything which is unclear
• Raise any questions you may have for the psychologist or mental health counsellor