Our philosophy is patient-centred, because we believe in empowering our patients with reliable information and supporting them with the highest level of clinical care. At the heart of our philosophy is expertise. What we mean by expertise is our constant efforts to know, learn, listen and care.
We draw on years of collective knowledge, with each of our professionals having decades of training and clinical experience. We take the time needed to carefully evaluate your problems. This always includes thoroughly reviewing your medical history. Accordingly, we make a total assessment about your health, every time we see you.
We seek to learn more and continually refine our understanding. This is why our doctors hold regular clinical meetings and consult each other for second opinion on more complex health issues. We are driven to solve our patient’s health problems; whether they are everyday issues or potentially life threatening conditions.
We feel it's important to establish trust and mutual understanding between us and you. For this to be possible, we listen, because we want to know about your health experiences, ideas, concerns and expectations. We’d like an honest and sincere communication to take place between us and you. By knowing more about you, we hope to develop a strong and enduring relationship with you.
We are continually striving to respond to the needs, wants and preferences of our patients, because we care. We want our patients to see their preferred doctor as soon as possible. When you have a health concern, we want to assist you in a timely manner. We are always seeking to improve the quality of our service and encourage your feedback on how we can achieve this.